Getting support on campus

Student Help Desk: This Student Help Desk is located in room C-595 on the Hostos campus. Tech tutors provide technical support, basic assistance with the use of applications installed on the computers and with online resources available to students such as Hostos e-mail, Blackboard and online libraries. If you are not on campus, you may call them at (718) 518-6622

Student workshops: The Office of Educational Technology offers student workshops on topics such as Microsoft Office, Excel, Powerpoint, Blackboard, and ePortfolios. Register for a workshop here.

Tutoring services: The Hostos Academic Learning Center (HALC), located in C-596, offers tutoring in a range of subjects and activities that focus on the skills development of students. Tutors work with students either one-on-one or in small groups to provide general course review and pre-exam preparation. Students can drop in their office at C-596 or call (718) 518-6624. Check their calendar to find out when the center is open.

Writing help: Online courses are typically writing intensive because all communication is in writing. The Writing Center, offers one-on-one and small-group tutoring to help students improve their writing skills. Students can  make an appointment online.

Accessibility Resource Center: The Accessibility Resource Center (ARC) at Hostos Community College provides students with academic support and accommodations, use of a private accessible computer lab and training in the use of assistive technologies.  Students with disabilities are encouraged to register with ARC to take full advantages of services.

 

Getting support online

Blackboard Help website provides support for college students.

Blackboard Student User Guides: The CUNY Blackboard website has user guides that provide useful information on how to get the most out of Blackboard. Presented in a variety of text and video formats, the information will help you perform many common Blackboard tasks.

Developing skills for success: The following tutorials can help you with developing the skills needed to be successful in an online course.

Time Management: http://apps.3cmediasolutions.org/oei/modules/study-time/story/

Communication Skills for Online Learning: http://apps.3cmediasolutions.org/oei/modules/communication/story/

Interactive Tools: (used under Creative Commons license)

Creative Commons License Info: © 2016 Chancellor’s Office, California Community Colleges
This work is licensed under a Creative Commons Attribution 4.0 International License. They are available to everyone and may be repurposed to meet the unique needs of educational institutions.

 

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