Blackboard Help Page
Blackboard help website provides a comprehensive repository of information on how to use each of the learning management system’s tools and features.
After Hours Blackboard Support
1-646-664-2024
Weeknights 8:00 pm to 8:00 am the next morning
Weekends 8:00 pm Friday to 8:00 am Monday
NOTE: Between the hours of 9 am-5 pm, your calls and messages will be returned within the hour. If you do not receive a response within the hour, please call the Office of Academic Affairs at 718.518.6660
Minimum Technology Requirements
Learn more about cloud storage, Blackboard-compatible devices, and recommended browsers.
Blackboard Tips
Blackboard Collaborate Ultra is an online collaboration tool for students that allows for real-time virtual class sessions, group work,...
Storage
Bb Tips for Faculty, Bb Tips for Students, Learning With Technology, MS Office, Teaching Tools & Guides - Faculty Knowledge Base, Bb supplement, Dropbox, Minimum Technology Requirments, MS Office, Technology RequirementsThe City University of New York is providing Dropbox, Dropbox Paper, and Microsoft Office 365 for Education suite to...
Blackboard Compatible Devices
Bb Tips for Faculty, Bb Tips for Students, Learning With Technology, Teaching Tools & Guides - Faculty Knowledge Base, Bb supplement, Devices, Minimum Technology Requirments, Technology RequirementsTo be successful in online classes, you need access to a reliable computer (PC, iMac, or Laptop recommended) with...
Recommended Browsers
Bb Tips for Faculty, Bb Tips for Students, Learning With Technology, Teaching Tools & Guides - Faculty Knowledge Base, Bb supplement, Browser, Cache, Clear Cache, Minimum Technology Requirments, Technology RequirementsMozilla Firefox and Google Chrome are the browsers most compatible with Blackboard. Make sure to install updates regularly as...
Blackboard Student Resources
Bb Tips for Students, Learning With Technology, Are You ready, Bb Student, BbCU, Blackboard, Blackboard Collaborate Ultra, online learning, StudentsYou will find a comprehensive repository of information on how to use each of the learning management system's tools...
BLACKBOARD TIPS FOR STUDENTS Where are my Bb Courses? By default, Blackboard courses are unavailable to students. Contact your...
I need to re-submit an assignment
Assessment, Bb Tips for Students, Assignments, Re-submit, Students, TestBLACKBOARD TIPS FOR STUDENTS Assignment Resubmission If you have submitted a wrong assignment or experienced a failed attempt to...
I got kicked out of an exam on Blackboard
Assessment, Bb Tips for Students, Assignments, Exam, Students, TestBLACKBOARD TIPS FOR STUDENTS Lost Bb Access During an Exam When taking an exam it is recommended to: Use...
BLACKBOARD TIPS FOR STUDENTS Bb Discussion Board Blackboard Discussion Board (original experience) is a feature within the Blackboard Learning...
BLACKBOARD TIPS FOR STUDENTS Bb Groups Blackboard groups are a feature in the Blackboard learning management system (LMS) that...
BLACKBOARD TIPS FOR STUDENTS Bb My Grades Tool The My Grades tool in Blackboard allows students to quickly check...
BLACKBOARD TIPS FOR STUDENTS Bb Test Blackboard Test is a feature in the Blackboard learning management system that allows...