Student Resources

Online courses will be using Blackboard 9.1…

…and to successfully complete online courses you will need access to a well-working computer and a fast internet connection. If you don’t own such a setup then you will need to consider an alternative plan, such as using the computers in the computer labs. Make sure you have administrative rights to your own computer so that you can install software like browser updates and plugins.

The computers in your campus computer lab are all equipped with the necessary browsers and plugins needed to participate in an online course.

SYSTEM REQUIREMENTS

Internet Connection

  • High speed* network service such as Cable or DSL
    Note: using dial-up is possible but you may experience performance issues with certain Blackboard features
  • Device connected to network through cable (ethernet) or strong, stable wifi
  • Especially for online exams it is recommended that the network connection be ethernet rather than wifi

Hardware

  • 2 GB of RAM (2 GB or higher optimal)
  • 1 GB of free disk space
  • Sound card and speakers

Supported Browsers & Operating Systems

Published by Blackboard November 6, 2014

Blackboard™ Learn Release 9.1 Learn October 2014 (9.1.201410.160373) was tested with a variety of platform technologies as well as common client-side technologies.

Supported: supported by the vendor and Blackboard.

Unsupported: Unsupported by the vendor or not supported by Blackboard.

Windows Operating System


IE 11


IE 10


IE 9


Firefox ESR

Firefox (Final Release Channel)

Chrome (Stable Channel)

Windows Vista (32-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported
Windows Vista (64-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported
Windows 7 (32-bit) Supported Supported Supported Supported Supported
Windows 7 (64-bit) Supported Supported Supported Supported Supported
Windows 8 (32-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supporte
Windows 8 (64-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supported

Mac OSX Operating System


Safari 8


Safari 7


Safari 6


Firefox ESR

Firefox (Final Release Channel)

Chrome (Stable Channel)

Mac OSX 10.7 Unsupported by Apple Unsupported by Apple Supported Supported Supported
Mac OSX 10.8 Unsupported by Apple Unsupported by Apple Supported Supported Supported
Mac OSX 10.9 Unsupported by Apple Supported Unsupported by Apple Supported Supported
Mac OSX 10.10 Supported Unsupported by Apple Unsupported by Apple Supported Supported

  • Web Browser
    For the latest information on browsers supported by Blackboard go to
    Link: Browser Support
    WHILE THE BROWSERS BELOW DO SUPPORT BLACKBOARD, MOZILLA FIREFOX IS GENERALLY RECOGNIZED AS THE BEST FOR ACCESSING CUNY BLACKBOARD 9.1.

    Important Notes on Browsers

    • Internet Explorer
      Note: There are some configuration options for Internet Explorer that may make some features of Blackboard Learn difficult to use. To learn more, see the Browser Support Policy and Internet Explorer Security Zones and Compatibility View topics.
    • Safari
      Note: Safari for Windows is an exception. Apple’s continued support for this browser is unclear, and Blackboard does not test it.
    • Firefox RECOMMENDED DOWNLOAD
    • AOL browser is not supported by Blackboard. However, an AOL connection can be used with one of the supported browsers to access Blackboard.
    • To check if your current browser is ready for Blackboard 9.1, including plug-ins and settings, click on the following link: Browser Compatibility Check

  • Browser Plugins and Players
    A browser plugin is an add-in software component that that adds a specific feature to it. Many of these are “players”, plugins that give the user the ability to use various audio and video filetypes. Your professors may post files that require users to have various players and plugins installed on their computers. The following are the most commonly recommended ones in courses using various media:

    • Java Plug-in
    • Apple Quick Time
    • Apple iTunes
    • Shockwave & Flash
    • Adobe Acrobat Reader
    • RealPlayer
    • Windows Media Player
    • VLC Media Player
    • Microsoft Silverlight